Hear from real customers

5 Star service

Absolutely fantastic as always....have used Novuna 4 or 5 times....Brilliant customer service and always helped me out. Would recommend and i will keep using.

Trusted Customer

very good

It was quick and very easy, I clearly had a good experience.

Trusted Customer

Great experience

Very straightforward. It was easy to apply. Rate was not too bad

Trusted Customer

Quick response and service

Quick response and turn around. Would have preferred a lower % rate as my payment history and credit score is excellent. Went with yourselves as it was easier.

Trusted Customer

Very Good

Trusted Customer

Stress free service.Highly recommend.

Thought it was clear instruction to follow on the application.Very quick to get back with a decision and to follow through with the result straight away

Trusted Customer

Quick & easy

Quick ,easy and informative

Trusted Customer

Loan application

Very easy to apply, quick response, no long phone calls, well pleased.

Trusted Customer

Easy and quick

Easy to apply funds quickly transferred

Trusted Customer

Great service

Speedy and hassle free

Trusted Customer

Easy finance

Very straightforward and easy to navigate. Took very little time to apply and accessed monies in 48 hrs

Trusted Customer

Satisfactory

Really good service knowledgeable competent advise me of all my options. Stuff are polite and knowledgeable. This is the second time I’ve used Nova finance I would recommend them as a company.

Trusted Customer

Brilliant from starting up to finishing

Trusted Customer

The app makes it easy to be in full control of your loan

Trusted Customer

Good

Trusted Customer

Excellent service

Very easy to apply for my loan. Everything was straight forward and quick. The app is so easy to use. I would recommend family & friends.

Trusted Customer

Happy customer

Professional , quick no nonsense info. Very clear and easy.

Trusted Customer

Easy to use

Really clear and easy to use. Obviously a lower rate would be better but the experience is simply and no stress.

Trusted Customer

Experience

Excellent service better than previous ones I've used when it was Hitachi I wouldn't use anyone one else and I wont be using anyone else except novuna customer service team excellent and easy to speak to if u need to

Trusted Customer

5* Novuna

I have used Novuna for nearly 12 years and it’s the smoothest financial company I’ve dealt with ever. Input your details, personalised quote, agreed, funds in your bank. It’s easy to interact via the app and I can keep track anytime of the day.

Trusted Customer

Excellent

Excellent service, easy to apply for finance

Trusted Customer

Happy

Very helpful staff. Happy with the service

Trusted Customer

Brilliant Service!

Amazing - thank you!

Trusted Customer

10/10

Trusted Customer

I never talk to any handler

Very professional service and good rates comparatively to the market always there to help excellent job well done

Trusted Customer

Easy

So easy to deal with .no hassle at all .no paperwork needed all done on line .

Trusted Customer

A+++ Recommended.

really good service, fast and easy.

Trusted Customer

Completed Satisfactory

2nd Time I have approached this company, but I must say the second time around was very a smooth and hassle free, as the first time around was through a broker, which I would not recommend.

Trusted Customer

Quick decision, and loan was, n bank within the time scale

Trusted Customer

Good service, good rate

Good honest service

Trusted Customer

Great company

Really helful staff and competive loans

Trusted Customer

Excellent straight forward service

Trusted Customer

Affordable Loan repayments.

It was very straightforward and quick and easy to set up.

Trusted Customer

Excellent service

Very efficient and quick to reply

Trusted Customer

Excellent service

Very easy to apply for loan and quick and efficient - money in my account the next day

Trusted Customer

Easy to apply quick response and money in account very quickly

Trusted Customer

Quick and simple

The service provided was absolutely brilliant. Everything was unbelievably quick. Great work

Trusted Customer

Good

Ease of application and timeliness of approval and monies

Trusted Customer

Quick and speedy

Easy, clear and straightforward

Trusted Customer

Easy and quick

Great service, easy to apply, fast results

Trusted Customer

Quick and straightforward

Process of applying was easy and straightforward. Decision was quick and money was cleared within 2 working days.

Trusted Customer

First class service, Highly Recommend

First Class Service. Simple & Straightforward to setup with ease of access to use the platform. So much so it was our first choice when considering again.

Trusted Customer

Happy Pre Easter Bunny!!!

Customer Service representative Justin very knowledgeable and knew what to ask for a quick pre approval. Excellent straightforward loan application process with a result in minutes not days and the money in my bank account in 2 working days. Very satisfied with a cheap loan rate that is very competitive.

Trusted Customer

GREAT SERVICE

GREAT EXCELLLENT

Trusted Customer

Great company

Very good and fast great company would highly recommend x

Trusted Customer

Great service

Very good great service no complaints so far

Trusted Customer

Would recommend

It was easy to use and understand, and the process was quick but thorough. The app will be very useful to see exactly whats due etc.

Trusted Customer

Excellent service

Quick & efficient

Trusted Customer

First class

Quick and easy process

Trusted Customer

Excellent compay

Best finance company I have ever used, such a streamlined prompt service.

Trusted Customer

Simple, quick and straightforward

Trusted Customer

Fantastic

Good comunication , Quick service , Good customer services.

Trusted Customer

Super fast service

Quick efficient, and fast service.

Trusted Customer

On the ball

Easy very quick

Trusted Customer

No messing

It was all very quick and efficient

Trusted Customer

Easily accessible and straight forward finance

Fast, easy and highly impressed with all aspects of service

Trusted Customer

Amazing customer service

Very helpful and fantastic customer service. I've been with Novuna before and have always found the company amazing. Thank you.

Trusted Customer

Quick, easy & affordable

Trusted Customer

Good experience

Quick and easy

Trusted Customer

Great service

Excellent service, applied for a loan, agreed instantly and money in the bank within a couple of days.

Trusted Customer

Wonderful

Very easy, quick and professional

Trusted Customer

Easy transactions

Easy transactions, app instruction were clear and concise. Money paid into account within 2 working days.

Trusted Customer

Excellent customer service

Quick response with sensible suggestions

Trusted Customer

Exceed expectations.

Trusted Customer

Loan for car

Went through Martin Lewis site, they were best value for what we were looking to borrow. Application was straightforward and within 5 mins we had been approved and loan was we us in 2 days

Trusted Customer

Easy loan application

It was simple and easy to use the online application, not complicated stuff best online service I have had.

Trusted Customer

Efficient positive and clear process . Recommend highly !

Quick and efficient process and clear with timely communication and final decision . Detail was easy to provide , information about the product was well structured and accessible .

Trusted Customer

Application with ease

Speedy and efficient service easy application and quick response

Trusted Customer

Easy application

Easy process .. very quick acceptance or denial of loan request. No long waiting time

Trusted Customer

Perfect application process

Very simple and easy process application… quick response and easy completion. Can’t even think how it could be improved . Impressed

Trusted Customer

Does what it Says on the tin

Easy straight forward application, quick response and offer. Everything explained on emails received as you don't often get. If you're needing finance give them a TRY

Trusted Customer

No fuss or hassle

Applied for a loan, it was easy, quick. Interest good will definitely use again if I ever need them

Trusted Customer

Superfast service

Very easy to apply and fast answer.

Trusted Customer

Easy to apply

Very simple to apply and results in minutes

Trusted Customer

Straightforward, quick with fantastic rates

Perfect. Straightforward and easy to access decision recieved in minutes and money in my account in a couple of days. Excellent rates offered and fantastic app. faultless service all round would definately recommend.

Trusted Customer

Excellent Company

Excellent service with speedy process and prompt payment of funds

Trusted Customer

Confused

I’m really confused that you were the only one who could offer me a loan

Trusted Customer

Excellent every time very quick on decision.

Trusted Customer

Excellent service

Prompt to the point..enqury handled immediately with positive outcome

Trusted Customer

Fast and reliable service

The service was particularly straightforward with no hassle. The funds were paid into my account when stipulated, quickly and efficiently.

Trusted Customer

Great customer service

I was actually able to talk to someone which is a novelty these days, who was then helpful and knowledgeable (ever rarer!)

Trusted Customer

Excellent

I've used yourselves for the past few years and always found to be helpful and quick with an acceptance answer. Best rates.

Trusted Customer

Great rates

Came out top on money supermarket and easy application

Trusted Customer

So far so good, easy process.

Trusted Customer

Top notch

Second to non

Trusted Customer

Smooth and swift

The process was simple and swift Thank you. Waiting on my £20 voucher through money supermarket 🤭😉

Trusted Customer

Their professionalism and politeness

The service i used is so easy and trustworthy, i won't go anywhere else i have been with Novuna Personal Finance for a few years now , The staff are so polite and professional, i would definitely recommend this company. Many thanks R Brown

Trusted Customer