Existing Novuna Personal Finance customers

Firstly, thank you for choosing Novuna! We’re proud to play a part in you achieving your goals.

Find out how to manage your loan and the best ways to get in touch with us if you need more information or support.

Control your loan

You can manage almost all aspects of your loan online. It’s quick and simple to register. Once logged in, you’ll be able to check your balance and transaction history, update details, get a settlement quote and much more.

Download our app

Look after your loan on the go with our handy app, which features all the functionality of our online account management system. Get everything you need at your fingertips, from making payments to messaging our team.

Top up your loan

Current customers may be eligible to borrow more. Either replace your existing loan with a larger one or take out a second loan for the extra money you need. Compare the cost of both options with no impact on your credit score.

Get in touch with our team

Our team are on hand to help with almost any query. Call them on 0344 375 5500 (lines open Monday to Friday, 9am to 5pm) or email them here.

Need extra support?

You may need some additional help while you have a loan with us. Whether you're experiencing money worries, challenging personal circumstances, an unfortunate bereavement or unexpected life event, we're here to support you.

Get in touch

FAQs for existing customers