Registration for Android Device Users

If you are an Android user and recently downloaded our new app, you may be experiencing issues scrolling to the 'Next' button to continue your registration. As a temporary workaround, please decrease the text size on your device or switch off easy mode. We are aware of the issue and are actively working on a fix. We apologise for any inconvenience and appreciate your patience.

Last updated - 9th April 2026

Taking card payment using keypad or IVR

If you would like to make a payment by phone, we offer an easy automated system that lets you pay using your telephone keypad or our interactive voice response (IVR) service.

Online: My Novuna Personal account

Phone: Call us on: 0344 3755500 Opening hours: 9am - 5pm (Mon - Weds & Fri) and 10am - 5pm (Thu)

Email: customerservice@novunapersonalfinance.co.uk

Write: Novuna Personal Finance, 2 Apex View, Leeds, LS11 9BH



  Back to Accessibility Support

Was this content helpful?

Yes No
Loading

Thank you for your feedback