Last updated - 9th April 2026

Taking card payment using keypad or IVR

If you would like to make a payment by phone, we offer an easy automated system that lets you pay using your telephone keypad or our interactive voice response (IVR) service.


Online: My Novuna Personal account

Phone: Call us on: 0344 3755500 Opening hours: 9am - 5pm (Mon - Weds & Fri) and 10am - 5pm (Thu)

Email: customerservice@novunapersonalfinance.co.uk

Write: Novuna Personal Finance, 2 Apex View, Leeds, LS11 9BH




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