Online: Customer Portal
Phone: Call us on: 0344 3755500. Opening hours: 9am - 5pm (Mon - Weds & Fri) and 10am - 5pm (Thu)
Email: complaintsteam@novunapersonalfinance.co.uk
Write: Novuna Personal Finance, 2 Apex View, Leeds, LS11 9BH
Last updated - 10th April 2026
What is a Motor Finance Complaint?
The Financial Conduct Authority has announced it will be completing a review of the motor finance market and has introduced temporary rules that may impact how we investigate and respond to these complaints.
To find out more click here.
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