Introducing Novuna Personal Finance
The world is changing and so are we!
Over the last two years, we’ve all experienced an unparalleled amount of change, that’s made us rethink and adapt the way we work, communicate, and do business. And we‘re no different.
In 2021, our parent company merged with Mitsubishi UFJ Lease and Finance Company Limited (MUL) which was a significant move for our business, as it means we are now part of one of the world’s largest and more diversified financial groups.
At the same time, we accelerated investment in our new digital platforms, enhancing our products to meet the changing demands from our customers, ensuring we continued to provide outstanding levels of customer service.
This has provided an ideal opportunity to create a bolder, fresher brand that is more aligned to the way we do business.
So in February 2022, we rebranded from Hitachi Capital (UK) PLC to our new trading style Novuna and Hitachi Personal Finance became Novuna Personal Finance.
Our new name is derived from the Latin words “Novo” – To Make New and “Una” – Together, which we feel captures the essence of our business and our continued commitment to providing competitive products and outstanding customer experiences that our customers love.
This change marks the start of an exciting new era for us and our customers, and we’re positive you’re going to love it!
Same Service, same people, just bigger and better!
Our name might be different, but our promise to you stays the same. We’ll continue to provide competitive products, outstanding customer experiences and be there when you need us. After all, we’re still the same company with the same people behind our new brand.
As part of one of the world’s largest financial groups we’ll continue to invest in new products and applications that make it easier for our customers to manage their finances and achieve their ambitions. And we will do that in a way that helps create a cleaner, healthier, and more sustainable future for everyone.
You don’t need to do anything.
You really don’t need to do anything. Your repayments, agreement terms and direct debits will stay the same and you can still contact us through all the same channels. And our culture won’t change either, instead we want to use our new brand to better represent who we already are.
Please note, our recent change of name may trigger an update on your credit report. Your credit score will not be impacted by the change. Read more about it here.
If you have any questions or feedback on our new brand, please don't hesitate to get in touch to let us know.
Staying Safe
Unfortunately, we live in a world where fraudsters take advantage of any opportunity to target customers, so we ask that you stay extra vigilant. Keep in mind that we will never:
- Ask you to reveal sensitive information such as your account log in details.
- Ask you to move money from one account to another or request an upfront payment to release your funds.
- Pressure you to make an important decision regarding your application or agreement with us.