Motor Finance Complaints

The Financial Conduct Authority has announced it will be completing a review of the motor finance market and has introduced temporary rules that may impact how we investigate and respond to these complaints. To find out more, please click here.

How we will handle your complaint? How long it will take? What to do if we can't reach an agreement What are my rights under Section 75 of the Consumer Credit Act? How do I make a Section 75 Claim? How should I make a complaint?