Last updated - 8th April 2026

Am I eligible to apply for retail finance?

To apply for retail finance, you must meet the below criteria:

  • You must be over 18 years old
  • You must work at least 16 hours a week, be retired with a pension or a home-maker with a partner in permanent paid employment
  • You must be a UK resident, and have been living here for the past three years
  • You must have a mobile phone number and email address
  • You must have a bank or building society account from which a Direct Debit can be taken
  • You must have a good credit history, with no outstanding County Court Judgements (CCJs)

Please be aware that meeting the above eligibility criteria does not automatically guarantee your application will be accepted. Our lending decision will be based on your personal and financial circumstances, credit history, the amount you wish to borrow and over how long.


Phone: Call us on: 0344 3519112 (Monday to Friday 9am - 5pm)

Email: loansteam@novunapersonalfinance.co.uk

Write: Novuna Personal Finance, 2 Apex View, Leeds, LS11 9BH



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