Registration for Android Device Users

If you are an Android user and recently downloaded our new app, you may be experiencing issues scrolling to the 'Next' button to continue your registration. As a temporary workaround, please decrease the text size on your device or switch off easy mode. We are aware of the issue and are actively working on a fix. We apologise for any inconvenience and appreciate your patience.

Last updated - 9th April 2026

Help submitting ID?

Watch our quick video to see what the IDverse journey looks like



Phone: Call us on: 0344 3755504 (Monday to Friday 9am - 5pm)

Email: securityteam@novuna.co.uk

Write: Novuna Personal Finance, 2 Apex View, Leeds, LS11 9BH



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