Registration for Android Device Users

If you are an Android user and recently downloaded our new app, you may be experiencing issues scrolling to the 'Next' button to continue your registration. As a temporary workaround, please decrease the text size on your device or switch off easy mode. We are aware of the issue and are actively working on a fix. We apologise for any inconvenience and appreciate your patience.

Last updated - 8th April 2026

How long do I have to complete IDverse?

You have 27 days to submit your documents after this your link will expire, and your application will be cancelled, and you’ll need to reapply if you wish to continue.

Phone: Call us on: 0344 3755504 (Monday to Friday 9am - 5pm)

Email: securityteam@novuna.co.uk

Write: Novuna Personal Finance, 2 Apex View, Leeds, LS11 9BH



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