Registration for Android Device Users

If you are an Android user and recently downloaded our new app, you may be experiencing issues scrolling to the 'Next' button to continue your registration. As a temporary workaround, please decrease the text size on your device or switch off easy mode. We are aware of the issue and are actively working on a fix. We apologise for any inconvenience and appreciate your patience.

Last updated - 8th April 2026

What does it mean when an application is referred?

If your application is referred, it just means we need to take a closer look at your details before we can make a lending decision.

Our Referrals Team will manually review your application, and they might ask you for a bit more information if needed.

To learn more about referred applications,click here

Need more help

Email: referrals@novunapersonalfinance.co.uk

Phone: Call us on: 0113 5181670 (Monday to Friday 9am - 5pm)

Write: Novuna Personal Finance, 2 Apex View, Leeds, LS11 9BH

Back to Help With New Application

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