If you are an Android user and recently downloaded our new app, you may be experiencing issues scrolling to the 'Next' button to continue your registration. As a temporary workaround, please decrease the text size on your device or switch off easy mode. We are aware of the issue and are actively working on a fix. We apologise for any inconvenience and appreciate your patience.
Last updated - 8th April 2026
What should I do if I have been asked for ID but I do not have any valid documents?
If you’re unable to provide a valid, in‑date form of photo identification (driving licence or passport), we would be unable to proceed with your application.
