Registration for Android Device Users

If you are an Android user and recently downloaded our new app, you may be experiencing issues scrolling to the 'Next' button to continue your registration. As a temporary workaround, please decrease the text size on your device or switch off easy mode. We are aware of the issue and are actively working on a fix. We apologise for any inconvenience and appreciate your patience.

Last updated - 8th April 2026

Why have I been asked for pension documents?

If your application is referred and you’re due to reach State Pension age during your finance agreement, our referrals team may request proof of your pension.
This helps us assess affordability and make sure the agreement remains affordable for you throughout its term.

Please upload your documents using the secure link included in the request.

Email: referrals@novunapersonalfinance.co.uk

Phone: Call us on: 0113 5181670 (Monday to Friday 9am - 5pm)

Write: Novuna Personal Finance, 2 Apex View, Leeds, LS11 9BH



  Back to Help With New Application

Was this content helpful?

Yes No
Loading

Thank you for your feedback