Registration for Android Device Users

If you are an Android user and recently downloaded our new app, you may be experiencing issues scrolling to the 'Next' button to continue your registration. As a temporary workaround, please decrease the text size on your device or switch off easy mode. We are aware of the issue and are actively working on a fix. We apologise for any inconvenience and appreciate your patience.

Last updated - 20th July 2026

Take a look at our Online Account portal

What's New?


We've updated the portal to make it quick, simple and easy to use, with a refreshed home screen, and redesigned short cuts you use most.

We've listened to your feedback and improved how you reset your log in details. You can update your PIN or your password separately, so it's easier to make the changes you need, when you need them.

With the new menu bar, you can easily find the information you need and make changes to your personal details and managing your account. 

For added convenience, you can use password managers to save and auto fill your details alongside existing options like fingerprints or Face ID.

  Back to Help With Online Account

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