Go back

How should I make a complaint?

To make a complaint, you can give us a call on: 0344 375 5500*

Monday to Thursday: 9am to 5pm

Friday: 9:00am to 4:45pm

Weekends & Bank Holidays: Closed

You can also email directly at complaintsteam@novunapersonalfinance.co.uk 

You can also write to us at:

Novuna Personal Finance
2 Apex View,
Leeds
LS11 9BH