Last updated - 9th April 2026

What is a payment arrangement?

We may be able to work with you to temporarily reduce your monthly payments, either in the short term or over a longer period depending on your circumstances.

Please be aware that entering into a payment arrangement will be reflected on your credit file.


Phone: Call us on: 0344 3755488 Opening hours: 9am - 5pm (Mon - Weds & Fri) and 10am - 5pm (Thu)

Email: earlyarrearsqueries@novunapersonalfinance.co.uk

Write: Novuna Personal Finance, 2 Apex View, Leeds, LS11 9BH




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