Managing Agreements

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Received a text from 07507239662 is this legit?

These texts are from our retailer feedback team to understand if you have received your order from the retailer.  Need more help

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Can I change my mind if I top up my loan?

Yes. When you take out a top-up loan, you have a 14 day Right to Withdraw period. During this time you can cancel your new agreement. However, if you do cancel: Your original loan can not be

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Received a call from Novuna on 01138414060 what is this regarding?

These calls are made from our retailer feedback team to understand your experience with the retailer.  Need more help

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Will a top up loan affect my credit score?

When you check your top up options, we carry out a soft search. This helps you see your potential rate without affecting your credit score. If you decide to apply, we'll then complete a hard credit

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