Managing Agreements

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Received a text from 07507239662 is this genuine?

These texts are from our retailer feedback team to understand if you have received your order from the retailer.  Need more help

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Where can I find my agreement number?

You can usually find it near the top of the letters and service emails we sent you. If you pay by Direct Debit, your agreement number is shown as the Direct Debit reference on your bank statement. You

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Which top up loan is right for me?

Taking out any loan is a big financial decision, so it's important you look over your options carefully. Whether you decide to top up your current loan or take out a second loan, make sure you

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Where can I view my statement?

An annual statement is sent on the anniversary of your agreement. You can view your statement at any time by logging onto your online account and selecting 'My Documents'. Customer Service Segment

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Where can I find a copy of my agreement?

If you no longer have the copy we sent via email, you can view it online. Just log into your online account and go to 'My Documents'. Customer Service Segment

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