To update your address, phone number or email, just log in to your online account and go to 'My Profile'. If you've changed your name, please send us one of the following documents: Marriage
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If you need some additional fund, a top up loan replaces your current loan with a new one, which may have a different interest rate and term. You can apply from your online account or over the phone.
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An annual statement is sent on the anniversary of your agreement. You can view your statement at any time by logging onto your online account and selecting 'My Documents'. Customer Service Segment
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Yes. When you take out a top-up loan, you have a 14 day Right to Withdraw period. During this time you can cancel your new agreement. However, if you do cancel: Your original loan can not be
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Benefits of a top up loan are: You can check how much a top-up loan might cost with no impact on your credit score In most cases we're able to give you an instant decision You'll get the extra money
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