Registration for Android Device Users

If you are an Android user and recently downloaded our new app, you may be experiencing issues scrolling to the 'Next' button to continue your registration. As a temporary workaround, please decrease the text size on your device or switch off easy mode. We are aware of the issue and are actively working on a fix. We apologise for any inconvenience and appreciate your patience.

Fraud Concerns

What is CIFAS?

CIFAS are a not-for-profit fraud prevention membership organization. They are the UK’s leading fraud prevention service, and they manage the largest database of instances of fraudulent conduct in the

How can someone report fraud?

If you think you’ve been a victim of fraud, you can report fraud online by completing our fraud questionnaire. You can also report it by calling our Security team on 0344 375 5500 (Monday–Friday, 9am–

What can I do if I see a search on my credit report from Novuna and I don't recognise it?

If you see a search on your credit file from Novuna and you do not recognise it, you should: Contact our security team immediately on 0344 375 5500 to discuss this The phone lines are open

I've been asked for an upfront payment. What should I do?

Novuna Personal Finance will never request any upfront payments from any customers at any stage. If you are asked to pay any fee or deposit for a loan upfront (before any finance is released) this is

How do I know if I have been a victim of fraud?

You may not always know if you've been a victim of fraud or fallen for a scam. Some of the tell-tale signs to look out for include: Unusual transactions on your bank or credit card statement Bills

Registration for Android Device Users

Fraud Concerns

Top articles in Fraud Concerns

How can someone report fraud?

What can I do if I see a search on my credit report from Novuna and I don't recognise it?

I've been asked for an upfront payment. What should I do?

What is CIFAS?

What is CIFAS?

How can someone report fraud?

What can I do if I see a search on my credit report from Novuna and I don't recognise it?

I've been asked for an upfront payment. What should I do?

How do I know if I have been a victim of fraud?

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Registration for Android Device Users

Fraud Concerns

Top articles in Fraud Concerns

How can someone report fraud?

What can I do if I see a search on my credit report from Novuna and I don't recognise it?

I've been asked for an upfront payment. What should I do?

What is CIFAS?

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