CIFAS are a not-for-profit fraud prevention membership organization. They are the UK’s leading fraud prevention service, and they manage the largest database of instances of fraudulent conduct in the
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If you see a search on your credit file from Novuna and you do not recognise it, you should: Contact our security team immediately on 0344 375 5500 to discuss this The phone lines are open
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If you think you’ve been a victim of fraud, you can report fraud online by completing our fraud questionnaire. You can also report it by calling our Security team on 0344 375 5500 (Monday–Friday, 9am–
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Novuna Personal Finance will never request any upfront payments from any customers at any stage. If you are asked to pay any fee or deposit for a loan upfront (before any finance is released) this is
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Please report any suspicious communication to phishing@novuna.co.uk. Remember, please always exercise caution when reading emails, clicking links or opening attachments. Visit our page on protecting
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