Your Section 75 Protection If something goes wrong with goods you've bought, Section 75 of the Consumer Credit Act 1974 may protect you. This means both the retailer and Novuna can help put things
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The Financial Conduct Authority has announced it will be completing a review of the motor finance market and has introduced temporary rules that may impact how we investigate and respond to these
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We're here to help. If you've experienced an issue or have any concerns about our service, we want to hear from you. Your feedback helps us improve, and we'd like to make things right. If you'd like
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Our customers are at the heart of everything we do, and we are committed to providing you with the best possible service. We know that sometimes we get things wrong and need to put this right. How
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