Registration for Android Device Users

If you are an Android user and recently downloaded our new app, you may be experiencing issues scrolling to the 'Next' button to continue your registration. As a temporary workaround, please decrease the text size on your device or switch off easy mode. We are aware of the issue and are actively working on a fix. We apologise for any inconvenience and appreciate your patience.

Help With Online Account

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Unable to login to my online account?

Forgotten your login details? If you've forgotten any of these details, don't worry you can reset them here. After 5 failed login attempts, you can override this lock by resetting your password and

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Why can't I register with my email address?

To register you must use the email address on your agreement. If this has changed, please contact us before registering so we can update your details.  If you share an email address with someone who

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How do I register and log on to my online account?

Take full control of your account and payments by creating an online account. Registering is easy, and once you've created your account, this can be accessed on our website or via our My Novuna

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Take a look at our Online Account portal

What's New? We've updated the portal to make it quick, simple and easy to use, with a refreshed home screen, and redesigned short cuts you use most. We've listened to your feedback and improved how

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Can I delete my online account?

Your online account gives you the flexibility to manage your personal finance at your convenience - whether that's checking your balance, updating details or making payments. You may want to delete

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