You can top up your current loan or apply for a second loan if you need more funds. Loans are available from £1,000 to £35,000 over 2-7 years. To top up, you'll need to: Have held your loan for at
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To update your address, phone number or email, just log in to your online account and go to 'My Profile'. If you've changed your name, please send us one of the following documents: Marriage
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There may be times when you need some extra support managing your account, whether that's short term or something longer term. If you'd like to add a trusted third party to help manage your account,
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You can usually find it near the top of the letters and service emails we sent you. If you pay by Direct Debit, your agreement number is shown as the Direct Debit reference on your bank statement. You
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Yes, you have 14 days to withdraw from the agreement. If you don't wish to continue, please call our Customer Service Team on 0344 375 5500 within this time period, otherwise we'll assume you're happy
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